Do you ever wonder what the intelligent lever is of the people that process medical Insurance claims? Here is an example I found on a message board from a mother of twins. She explains.......
I now always write "twin" in parentheses after each childs' name on insurance claim forms because.............
When [my twins] were babies the insurance company repeatedly denied one claim because they thought they were duplicates. I spoke to rep of the company over the phone. This was the conversation:
rep: "Ma'am, it's your own fault, you put down the same birthday for both kids."
mom: " That's because they were born on the same day."
(are you ready for this ??????)
rep: "Now ma'am, how is that possible?"
Congratulations to Twin Parents.........now you have another question added to "the list" .
I think this is a complaint that ALL parents of multiples have. I, too, had to go through rectifying denied claims due to "duplicate" claims--even though there were two account numbers and two names and one was labeled BG1 and the other BB2.
Posted by: amy | February 21, 2006 at 03:28 PM
This is too funny! The rep was just not thinking. What would they make of my neighbours, I wonder, who have TRIPLETS? (Two boys, one girl.) Highly suspect, I'm sure...
Posted by: Mary | February 15, 2006 at 12:40 PM